Safe worldwide delivery with DHL and UPS.
All parcels are sent via DHL and all correspondence is delivered to our customers via Deutsche Post.
Packing stations are welcome. When entering the address, the address of the packing station and the respective customer number can be simply stored. Thus we offer, also cross-border, the best possible shipping service that is available to us
Each parcel shipment receives its own tracking number, which is always visible and understandable via »DHL.de. When your goods leave our house, you will automatically receive an e-mail with the individual tracking link and can always see where your shipment is located. At Packstations and a mobile phone number, DHL also sends informational SMS in our name, informing you about a storage in a packing station or an imminent delivery.
We send goods to the following countries
- National: Deutschland.
- Euro Zone 1, EU: Belgium, Denmark, France, Liechtenstein, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic.
- Euro Zone 1, not EU: Switzerland.
- Euro Zone 2, EU: Italy, San Marino, Sweden, Slovakia, Spain, Hungary, United Kingdom
- Euro Zone 3, nicht EU: Albania, Bosnia Herzegovina, Bulgaria, Estonia, Finland, Greece, Ireland, Iceland, Croatia, Latvia, Lithuania, Malta, Norway, Portugal.
- Übersee / International: Canada, Mexico, Saudi-Arabia, United States
These fees are NOT included in your shipping charges, except for orders to Canada using Expedited or Express Shipping (see below). We are not able to mark orders as "gifts." We are required to list the retail value on the commercial invoice for any items which are included as a "gift with purchase." We do not issue any refunds for customs fees, shipping, or the cost of your order should you refuse to pay the customs fees.
We are not responsible for international taxes and duties as well as State and Local taxes accrued for your purchase. Those fees are the the sole responsibility of the customer. In the event of a returned order, duties and shipping fees will not be refunded
The shipping costs depend on the destination country and the weight of the goods, with the exception of national shipments.
|Destination||to 15 Euro value||to 100 Euro value||from 100 Euro value|
|Germany||3,90 €||4,90 €||free|
|to 500g||to 1kg||to 2kg|
|International Mail delivery||6,80 €||10,10 €||20,10 €|
|Euro Zone 1, EU:||11,80 €||12,65 €||14,35 €||17,75 €||21,15 €||24,55 €||27,95 €||37,73 €|
|Euro Zone 1, nicht EU:||14,75 €||16,25 €||19,25 €||25,25 €||31,25 €||37,25 €||43,25 €||60,50 €|
|Euro Zone 2:||12,65 €||13,60 €||15,50 €||19,30 €||23,10 €||26,90 €||30,70 €||41,63 €|
|Euro Zone 3:||15,70 €||17,20 €||20,20 €||26,20 €||32,20 €||38,20 €||44,20 €||61,45 €|
|Overseas / International:||28,55 €||33,75 €||44,15 €||64,95 €||85,75 €||106,55 €||127,35 €||187,15 €|
All prices except national shipments are net prices and exclude possible taxes. Other countries can be sent to on request via our customer support. The costs for non-contractual destination countries will be communicated to you with the request.